Privacy Policy
- Introduction
This Privacy Policy outlines how we collect, use, and protect the personal information of users who access and utilize our SMS messaging service ("Service") on our website. We are committed to protecting your privacy and ensuring the security of your personal information.
- Information We Collect
2.1 User Provided Information: When you use our Service, we may collect certain personal information you provide voluntarily, such as your name, phone number, and any additional information you choose to provide in the course of using the Service.
2.2 Automatically Collected Information: We may also collect certain information automatically when you interact with our Service. This information may include your device information, IP address, browser type, operating system, and usage data such as timestamps and actions taken within the Service.
- Use of Information
3.1 Service Provision: We use the information collected to provide you with our SMS messaging service, including delivering messages, managing your account, and responding to your inquiries or requests.
3.2 Communication: We may use your contact information to send you important updates, notifications, and promotional materials related to our Service. You can opt out of receiving such communications by following the instructions provided in the communication.
3.3 Statistical Analysis: We may analyze aggregated and anonymized data to gain insights into user trends and behavior. This helps us improve our Service, enhance user experience, and develop new features and functionality.
3.4 Legal Compliance: We may process your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- Data Sharing and Disclosure
4.1 Service Providers: We may engage trusted third-party service providers to assist us in delivering and improving our Service. These service providers are obligated to maintain the confidentiality and security of your personal information and are restricted from using it for any other purpose.
4.2 Legal Requirements: We may disclose your personal information if required by law, regulation, legal process, or governmental request. We will make reasonable efforts to notify you in advance, unless prohibited by law.
4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via prominent notice on our website or by email if such a transfer occurs and becomes subject to a different privacy policy.
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights and Choices
You have the right to access, update, correct, or delete your personal information that we hold. You can exercise these rights by contacting us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe.
- Children's Privacy
Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove the information from our records.
- Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. Your continued use of the Service after the posting of any modifications constitutes your acceptance of the revised Privacy Policy.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at care@dreka.com